Trade In & Upgrade
At Space Hi-Fi, we offer a convenient trade in service. This provides you with an exciting opportunity to seamlessly upgrade to new equipment, whilst at the same time handing over the sale of your existing equipment to our professional staff.
This is a hassle-free and time saving exercise, as you will not need to wait for a buyer to sell your unwanted item. Take home new equipment, and sell your old item in a single transaction!
Trade In Terms & Conditions
- Our trade in service is only available in store. This is required so we can adequately assess the prospective trade-in, and also to mitigate any risk of damage during transit in cases where the original manufacturer's carton is not available.
- The original sales receipt must be available and provided upon request.
- We can only accept goods originally purchased within Australia.
- The trade-in value cannot exceed 50% of the purchase price of the new item.
- We can only accept one trade-in item per transaction.
- All trade-ins are subject to assessment and are approved at our discretion.
Trade In Next Steps
To initiate the trade in assessment process simply contact us to book an appointment to bring in your trade-in, or follow the steps below.
- Email us (info@spacehifi.com.au) with high quality photos of the item you would like to trade in.
- In this same email, include the brand and model in written text.
Next, we would require details on the condition of the item included in this email. Some questions that would assist us include:
- Do you have the manufacturer's carton and/or all accessories?
- Are there any issues, blemishes or anything else that may impact the value of the item?
- How long have you owned the item?
- Did you purchase the item new?
- Any other details that may be relevant?
Please also include details of the product that you interested in purchasing (brand and model if you have made a final decision).
Once this information is received and reviewed by us, we will contact you to discuss your trade in options further.
