Price Match Request
Astronomical Service, Down to Earth Prices!
At Space Hi-Fi, we take pride in providing exceptional value for money. While we are confident that we will always provide you with superior service, support and advice, sometimes our competitors may try to beat us on price.
We regularly check our competitors pricing to ensure that we continually provide you with the best value. However, if we happen to miss a lower price on an identical stocked item, we welcome you to provide us with the opportunity to match, or even beat our competitors advertised price.
- The item must be in stock with our competitor (not drop shipped or fulfilled by their supplier)
- Product must be an Australian model where applicable (not a grey import)
- The item should be identical in every respect (brand, model and included accessories etc.)
- If delivery is required, the total price including delivery will be considered (see price calculation explanation below)
- Conditional offers such as package deals, cash back offers, bonus or bulk discounts
- Trade discounts, wholesale pricing, membership offers or any pricing not available to the general public
- Clearance, end of line, factory seconds, refurbished goods or ex-display items
When matching prices, it is the total price including delivery that will be considered. This will be based on standard road freight only as the cost of express delivery can vary too greatly on a nationwide level.
If you decide to visit us and purchase the product in store, this will be based on the item price only (excluding delivery).
How to Request a Price Match
All you need to do is simply provide us with evidence of the lower price. This can be a link to a website where the product is advertised, a photo of an in store display or the relevant catalogue.
If you would like to order online, please email us with the relevent information. Please also include a reference to our identical stocked product (either a link or a product code) and your delivery post code.
If purchasing in store, you can provide us with the required information when you visit.