Testimonials

At Space Hi-Fi we always strive to ensure that your experience is as close to perfect as possible, every single time that you decide to shop with us. Please feel free to browse through the kind words that many of our customers have had to say about us below.

We always welcome and encourage any feedback that our customers would like to provide us. If you would like to contribute to this page, please feel free to send an e-mail to contactus@spacehifi.com.au.

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Wow! Ordered a couple of cables late Tuesday night and they arrived on Thursday.

Thanks, that is excellent service.

— Nick, Manuka ACT.

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My shipment was delivered promptly at 9am this morning by Aust Post!

The equipment is up and running and has solved the indifferent sound quality on a new LG Smart TV. I was originally directed to Jaycar in this matter, but came across your website and checked it out. I was most impressed with the description provided on the converter, both in regards to how it works and what it was designed for (i.e. "legacy equipment"). I knew I was on the right track as a result of this.

I now know where to come if I have another electronics problem requiring a solution.

— Andrew, Yamba NSW.

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I cannot believe how helpful you have been identifying the components I needed to suit my home TV/Sound system setup.

All of the BIG NAME retailers who are trying internet sales could learn from this company.

— Peter, Wakerley QLD.

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I just wanted to let you know how happy I am with my shopping experience with Space Hi-Fi.

All I was looking for was a decent 1.5m HDMI cable for a new PVR I just bought. Most retail stores wanted ridiculous prices, and many online merchants had cheap cables but wanted $10-$20 for shipping!

Then I found your site. You had the exact cable I wanted for just $8.95 (itself one of the best prices around), and you offered free shipping. I couldn't say no to that!

The cable arrived promptly the next business day and works perfectly. I know it's just a cable, but such excellent prices and service from companies like yours must not go unrecognised!

All the best for your future success.

— Nick, Hunters Hill NSW.

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I recently purchased a HDMI cable and I just wanted to say a big thank you and how happy I am with the purchase.

I have spent many thousands to create the highest possible entertainment experience at home and your cables have contributed to it.

— Christian, Melbourne VIC.

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I just wanted to let you know that the cable and audio converter that I ordered have arrived. They were delivered promptly, are exactly what I wanted and work perfectly.

I was very impressed with your website and with the service you provided. It was probably the most enjoyable online shopping experience I have had.

I would have no hesitation in contacting you in the future for advice and would be happy to buy from you again.

— Peter, New Farm QLD.

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Wow, I ordered my cables and switcher in the afternoon and had delivery to Melbourne the next morning. You are the best!

Cheaper, fast delivery and very helpful on the phone. Thank you. Very impressed. We paid a little extra for overnight, so worth it. Cheers.

— Vicki & Tony, South Morang VIC.

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Thank you so much for all your great advice both on phone and via email, the parts have arrived today and everything works perfectly.

We wanted you to know how grateful we are for your service and will be using Space Hi- Fi in the future.

— Gabby, Mornington VIC.

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Just wanted to say thank you.

My order arrived very quickly even during the busy holiday period. The cables are fantastic and service was excellent. I will definitely be buying from you again and highly recommend you to everyone.

— Peter, Banksia NSW.

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Just a quick note to say thanks for the cables and DAC which work a treat and are great value for money.

I was also very impressed with the standard delivery which was very prompt even though it was just before Christmas.

Great work to you guys and Australia Post who also provided continued email notifications which was helpful.

— Nigel, Dandenong North VIC.

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I just want to say a big thank you for being so fast and organised with your shipping. I have ordered some banana plugs off you guys twice now and they arrive so quickly!

— Bradley, Katoomba NSW.

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Thank you for your prompt attention to my order, similarly your fast response to my initial enquiry regarding the Audio Return Channel facility on HDMI cables.

The Optical cable arrived today and I will be hooking up my sound system within the next few days.

Your excellent service coupled with your competitive pricing give me full confidence to not only use you for any future requirements I may have but to recommend your company to friends who may require similar equipment/accessories.

— Clive, Greenwith SA.

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Hi, just want to confirm I received my goods yesterday and I am very impressed with the size of the switch, plus the quality of the cables. All works beautifully.

— Peter, Murrumba Downs QLD.

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Just wanted to thank you for my most recent order.

The cables I ordered are excellent. The Digital Audio Converter works wonderfully well for my set up. Very happy.

— Justin, Noble Park VIC.

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I would like to compliment your organisation on the professional and prompt manner of processing and shipment of my order.

Communication has been exceptional and having placed the order only yesterday and it has already been delivered to me is remarkable. Advice of tracking was also extremely good.

Please pass on my thanks to all concerned.

— Stephen, Blacktown NSW.

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Thanks for shipping the Optical Cable that I ordered. I was very pleased to see that it had arrived so quickly.

I appreciate your prompt service. Thank you and kind regards.

— Sam, Sydney NSW.

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Just want to express my satisfaction with my recent order. Order was placed on 17th October and received on the 18th October.

The items purchased are of a high quality and I will definitely recommend your store to friends seeking Hi-Fi products. Thank you.

— Mario, Woden ACT.

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I recently purchased a 20 pack of banana plugs and they are perfect! Much better than a few I've had in the past.

Only too happy to recommend www.spacehifi.com.au to all my friends. Your professionalism, courtesy, extremely fast and speedy service are a credit to you!

— Lachlan, Brisbane QLD.

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I just want to thank you for the great products, the efficient service & the incredible communication.

I do a lot of buying online from various sites. The way you guys operate takes the cake. It is the first time I have used your store & it won't be the last.

I will be telling friends about your site. Many thanks again, I wish you good luck for the future business.

— John, Reservoir VIC.

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I placed my order on Saturday and received it on Tuesday morning. Very quick service as I live in Western Australia (I did use Express Post).

The cables I received were of very good quality and just as described. I previously used another supplier but have not been happy with the service or quality of the product.

Thank you. I will now be using your store and recommending you to my friends in future.

— Alan, Bayswater WA.

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Very high quality service and the part I wanted was in stock and shipped promptly.

Email advice of the transaction kept me up to date on progress. I didn't use the tracking system as my delivery was so quick. Happy to recommend this organisation.

— Peter, Tascott NSW.

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I made an enquiry Saturday morning regarding a HDMI Repeater. A prompt return call was made, excellent work. Order was placed late Saturday which then arrived in Melbourne on 17/07/2012.

Truly an extraordinary service. If you could sell service, you would not have to sell parts. The Repeater is being used as we speak and seems to have done the job.

— Russell, Berwick VIC.

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My congratulations on your sales, shipping & customer relations.

My order has arrived quickly and correctly and I appreciated the way you keep the customer fully informed at all times. Well done!

— Ted, Copacabana QLD.

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Just wanted to say thanks for being so quick with the order! We received the parcel this morning and I have successfully connected my Apple TV to our amp for stereo sound!

— Rebecca, Newstead QLD.

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After spending half a day researching what I needed and comparing prices, I ordered 3 HDMI cables at 10:24am yesterday. They arrived on my desk (in Adelaide) at 8.30am this morning, yes I paid extra for express post but whoa that was quick!

Great first impression, easy ordering, very reasonable prices. Would buy again if needed.

— Phillip, Parkside SA.

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Simply this, after reading current testimonials, I would agree with the high satisfaction expressed by all.

The extremely quick service & very adequate packaging sure wins a wholehearted recommendation.

— Marcus, Cheltenham NSW.

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Many thanks for your prompt service in the processing of my order. It is refreshing to know that companies like yours care for their customers and I look forward to receiving my item in due course.

By the way, this product is also available in a physical shop. The reason I chose to buy online was that every time I enter the shop I am treated like a sub-human and the rudeness will mean I will never enter their shop again.

It's stories like this that mean online shopping will continue to thrive and I wish your company every success in the future.

— John, Mooroolbark VIC.

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Just a brief note to let you know that the Banana Plugs arrived today in perfect condition. Thank you very much for making this a smooth and easy transaction, it's been a real pleasure doing business with you.

Thank you again for making this a great transaction.

— Warren, Runcorn QLD.

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I was having problems with getting a HDMI Splitter that would work with my new 3D Projector. After purchasing one from a competitor (on their recommendation!) that still didn't work, I found Space Hi-Fi.

The Splitter I got from Space Hi-Fi was almost half the price of the other one, and worked perfectly. I had it and a new HDMI Lead on my doorstep 3 days later. Now my setup is awesome!

Fantastic service, thanks guys!

— Heath, Holbrook NSW.

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Just a quick note to say a big thank you for your excellent service.

I ordered a HDMI Switcher on Sunday night and it was delivered today (Tuesday), thus overnight delivery even though I had opted for the free standard delivery. I hooked it up and it is working flawlessly. Very happy!

— Urs, Cremorne NSW.

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Researching HDMI components for Mothers Day, I found them easily at Space Hi-Fi. Simple clean professional website and good looking product.

Delivered via Express Post with bubble wrap protection. Quality and prompt service!

— John, Clarence Park SA.

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My order was placed yesterday afternoon and was in my mailbox in Canberra at 8am this morning.

The item, an Optical to Stereo RCA Converter was well packed, well documented and works well. It all adds up to an excellent purchasing experience.

— Peter, Nicholls ACT.

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My Saturn Series HDMI Cable arrived today and I just wanted to say your service was excellent.

I was kept fully up to date throughout the shipping process and the cable itself is great quality. You're also a lot cheaper than the retail stores. 5 out of 5!

— Billie, Mudgeeraba QLD.

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I received my HDMI and Optical Cables on Wednesday, thank you very much for the prompt delivery.

I set my system up over the weekend and everything went beautiful, the picture and sound quality was brilliant.

Purchasing from Space Hi-Fi was effortless and your follow up messages kept me informed of my order at all times, wonderful customer service.

I had no difficulties navigating my way through your website the experience was very user friendly regardless if you are just browsing or purchasing, well done!

I would have no hesitation in recommending your company to family, friends or business.

— Brian, Moonee Ponds VIC.

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Excellent customer service arrived by post in 2 days and has been fitted and works perfectly.

Thank you for your good service, will recommend your firm to my friends.

— Donald, Kepnock QLD.

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I placed my order with Express postage on Wednesday last week, and it was delivered by lunchtime next morning.

I am very happy with the delivery time and the product was exactly as ordered and well packed.

Your website is very informative and gave me lots of information about HDMI cables. It was probably this (and the price) which influenced me the most in choosing to buy from you.

A feature of your website I liked was that I knew the freight before I had to provide my name and address. Most websites want your full details before providing freight.

I am more than happy with Space Hi-Fi and would recommend it to others.

— Max, Pymble NSW.

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Just a note to tell you that I have received the order and all worked out as planned. Thank you for the efficient service.

I will be telling my friends to use Space Hi-Fi for their future needs.

— David, Deakin ACT.

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I received my order and the 7.5m HDMI Cable works perfectly.

Thank you for the outstanding quality of service. Polite, informative, prompt, accurate and reliable, a standard not often experienced these days!

— Adrian, Booker Bay NSW.

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Great service, great delivery, great quality.

First time buying cables without a brand name. HDMI custom made, fully isolated, excellent connectors and components, better than many brand name HDMI Cables on the market.

— Javier, Frenchs Forest NSW.

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Just a quick note to let you know I have taken delivery of my HDMI Cable and wanted to let you know that your company and yourself have provided nothing but first class customer service paired with a second to none product.

The HDMI itself was like an industrial roll of steel rope housed in woven fibre protection, not to mention the detailed information given pre sale. Impossible to provide any further excellence from what your company has shown.

Again nothing but impeccable service and so far a top quality product. Will definitely be referring your company through some selective IT Channels of mine for possible further supply.

Highest Regards Mate.

— Clint, Teneriffe QLD.

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Just a note to congratulate you on your excellent service. Goods ordered Monday PM and arrived today, Thursday AM.

Also received order email updates, very professional. Well done, this how all internet sites should operate.

All the best for the future.

— Mike, South Grafton NSW.

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Excellent service, prices and speed of shipping. Happy to recommend.

— Peter, Redfern NSW.

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Just received a HDMI Splitter and a 0.5m HDMI cable.

Great service, great price and best of all great products. I have been buying the occasional cable etc. out of Hong Kong. They take over 3 weeks to get here and the quality is dubious, sometimes unusable.

You guys are miles cheaper than the Retail Stores. Keep up the good work!

— Trevor, Karridale WA.

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Thank you for your excellent service. I ordered the cable late last morning and I received it, carefully packaged this afternoon at 2.00pm via Australia Post. Superb!

I have not tried out the cable as yet. However, the previous HDMI cable I purchased a couple of months ago is working well, so I have no qualms about this audio coaxial cable.

Many thanks.

— Raja, North Carlingford NSW.

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Thanks for the great service. The cable arrived within 24 hours of placing the order and does the job perfectly!

— Robert, Latham ACT.

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I would like to let you know that I am very happy to receive the Subwoofer Cable, two things:

1. The delivery is as fast as lightning from there to here.

2. The look and feel of the cable, although I am not an audio technical person, it is fantastic.

I have introduced your shop to my friend who just bought a new audio system. He will buy the Banana Plugs from you soon hopefully. I look forward to my return to your shop. Well done!

— Vu, Melbourne VIC.

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EXCELLENT service, quality, communication and timeliness. The only negative is that now I have no excuse for not putting my kid's damn movies on...

Thank you! I will spread the word!!!

— Ben, Picnic Point NSW.

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I will always use your service because your products are very good quality and are the best priced I've found anywhere on the internet and local stores. Your service is prompt and professional.

It's a pleasure doing business with you guys. Thanks.

— Andrew, Taree NSW.

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Just a short note to let you know how happy I am with your service. The items arrived today and were just what I was after. On a rating of 1-5, I would give a 5 for product, communication, service, delivery and price.

Once again, thank you for a very pleasant shopping experience.

— Wayne, Mitchell QLD.

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Just wanted to let you know that the equipment that I ordered around midday YESTERDAY arrived at my residence midday TODAY... What great service!

Thank you.

— Ian, Lake Haven NSW.

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Just like to let you know that I am very happy with the (10m "Saturn") HDMI cable you sent me. It was well packed and protected in bubble wrap plus of course it also appears to be very well made.

I am running it from my receiver to a projector some distance away. My existing cable refused to show anything from the blu-ray player and from a western digital live unit. It played video but with errors ("sparklies", strange red or green blocks in waves over the image, hunting for sync with the screen flashing on image changes). Basically unwatchable.

This cable, which is perhaps twice as long as the one that it replaces, is working perfectly. I am very happy and will definitely recommend your cables to my friends!

— Richard, Southgate VIC.

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Ordered Thursday evening. Despatched Friday and received Monday.

Well packaged and great quality. What more can a purchaser ask. Well done.

— James, Baulkham Hills NSW.

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I just wanted to thank you for making the whole experience of shopping online so easy and straight forward, I have just ordered a couple of HDMI leads and if it is the same as the first purchase of a 1x2 HDMI splitter I will expect the leads to arrive within a couple of days.

Thanks again and I will continue to spread the word about your services to friends, family, colleagues and anyone else who will listen.

— Ian, Deception Bay QLD.

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This has been our first experience with ordering over the net and thought it would be a good starting point with a small dollar value and a local Australian Company. What an experience it has turned into with good value (amazing compared to the Stores), prompt delivery, free postage (that some sites claim is worth in excess of $15) and numerous e-mails to inform us of our orders progress.

We will certainly be purchasing this way again in the future.

— Craig, Sydney NSW.

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I can't thank you enough for the service and help you have provided... BUT thank you again... I have now received the cables and I am looking forward to connecting them as soon as I get home.

If there are any more cables I need, or anyone else that I know needs anything, your store will be my number one offer.

— Justyn, Alexandria NSW.

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Space Hi-Fi gave wonderful service. They have excellent products and shipping was "next day" which is most unusual in regional New South Wales. I look forward to dealing with them again soon.

— Kathy, Nowra NSW.

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I have to commend you on your exceptional service regarding processing my order. I just received my cables, a little over 24 hours from the time I ordered them. It means the kids can watch their DVD's this weekend.

Keep up the great service. I will definitely be telling my friends about your company.

— Zelko, Yarraville VIC.

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Thanks for your service recently (I purchased a 3m Toslink Cable). I'd just like to thank you personally for the amount of contact you provided throughout the whole sale, and what's better than that was the speed of postage!

I was amazed when it arrived this morning. I was expecting a so-so cable because of the price, but I can tell you I've bought cables almost 8x the price of yours and your cables are absolutely of higher quality, I was in awe! Thanks so much. The next time one of my friends need any AV cables, I'll recommend you personally!

— Cameron, Pheasants Nest NSW.

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As an enthusiast & part time Home Theatre installer & TV Picture Calibrator, I needed fantastic & reliable products at a reasonable price. After receiving my Saturn Series v1.4 HDMI Cable's the very next day & speaking with David (an absolute pleasure to deal with), it is honestly the only place I will buy my HDMI cables & other Home Theatre equipment from.

The prices are amazing, the quality is exceptional & the service is second to none. You will honestly not find a better place for your Home Theatre needs.

— Josh, Modbury SA.

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After having purchased numerous cables at ridiculous retail prices, I have now experienced the great service and products of Space Hi-Fi.

The prices are exceptional and so is the service. Keep up this great work!

— Glenda, Alfords Point NSW.

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I bought this cable to connect a basic DVD player to my outboard DAC when my $800 CD player tragically died. Initially, I was looking at this as a temporary measure until the funds required for the CD player's repairs came available and I really didn't have any delusions about what I was doing or what the results would be.

Cheap, $12.95 cable+basic DVD player+decent DAC should yield OK sound. Well was I in for a BIG surprise. I am familiar with the sound signature of the DAC as I use it primarily to feed my headphone amp but strapped to the DVD player with this cable, I'm totally blown away. The cable allows for seamless flow of the music; the dynamics are full and rich, allowing me to fully experience the music as if I was hearing it for the first time. I was not expecting this at all.

What a bargain. I've had coaxial cables that cost 10 times my purchase price on this little wonder and there was nothing between them. I'll buy more.

— Donald, Smithfield QLD.

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I just wanted to say that I received my cables today and they work really well. What I was more impressed with was your constant emails. I knew exactly what was going on and the whole purchase experience was just great.

I would buy from you again without hesitation. Thanks again!

— Trevor, Chirnside Park VIC.

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Superior customer service, excellent product with exceptional quality! I would recommend Space Hi-Fi to anyone out there looking to buy good quality AV accessories.

— Simon, Toorak QLD.

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The communication and customer service skills from Space Hi-Fi are of a very high standard. I found the quality of workmanship and general over all look of the product to be better than anything I have seen and would recommend the products to anyone of my friends or family!

You can be guaranteed a smooth and fair transaction with Space Hi-Fi!

— Ryan, Morningside QLD.

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