Privacy Policy

We place the highest amount of importance on every aspect of security and the privacy of our visitors and as such, we are committed to protecting your personal information.

Personal Information

The only personal information we retain is that which is provided by you when you create an account, during a transaction or any enquiries that you may have submitted. This enables us to provide you with any additional information that you may require and also to ensure that you are provided with an efficient shopping experience. The details that we retain are strictly for the purpose of allowing us to complete our business with you, when you decide to shop with us.

When making a purchase, we may retain personal details provided by you within our Point Of Sale (POS) system. This is for the purpose of retaining tax invoice records which may be required for tax obligations by either party. This will also enable us to keep a record of warranty details should the need arise.

Other Information We Collect

For each visitor to our website, we expressively collect non-personally identifiable information which is used internally strictly for the purpose of gauging visitor traffic and trends. This information provides us with an opportunity to make improvements to our website which in turn will enhance the experience of our visitors.

The information collected includes but is not limited to browser type, version and language, operating system, pages viewed while browsing the site, page access times and referring website address.

Cookies

Cookies are a small data reserve which are utilised by the web browser to improve a visitors experience. As you visit various websites, these are stored locally on your computers hard drive. Each web browser also offers the option to refuse cookies.

Our website requires the use of a session cookie. This is required so that when you add an item to your cart or make other selections such as shipping options, our website is able to retain this data as you make your way through to our secure checkout. This type of cookie does not provide any personally identifiable information and is automatically erased when you close your browser.

Security

Our website is protected by 256-Bit Secure Sockets Layer (SSL) Encryption. This ensures that your personal details are safely guarded and that you are provided with a secure online shopping environment.

For more information on the security systems that we have in place, please refer to the Security Section on our FAQ page.

Our Commitment

Space Hi-Fi will not under any circumstances release any personal information or contact details to any third party individual or organisation unless required to do so by law.